3653
博碩士論文
Educational Leadership and Policy Studies
State systems have begun to implement performance-based policies in higher education that obligate state institutions to demonstrate they are providing quality educational experiences for students in an effective and efficient manner (Hatcher, Kryter, Prus, & Fitzgerald, 1992; Redd, 1998). Quality and overall effectiveness are measured by student outcomes, such as student retention, attrition, and graduation rates (Hatcher, et al., 1992; Redd, 1998).College student satisfaction has emerg...